SMS Terms & Agreements
Sharma Plastic Surgery
SMS Privacy Policy & Terms of Service
Effective Date: October 14, 2026
Sharma Plastic Surgery is committed to protecting the privacy and confidentiality of our patients. This policy explains how we collect, use, and protect information related to SMS text message communications.
1. Information We Collect
When you provide your mobile phone number and consent to receive text messages, we may collect your name, phone number, message content, communication preferences, and records of your consent to receive SMS messages.
2. How We Use Text Messages
Sharma Plastic Surgery uses SMS text messaging for office-related communications, including:
- Appointment confirmations and reminders
- Appointment scheduling and changes
- Office updates and administrative notifications
- Responses to patient questions and requests
- Other non-promotional communications related to our practice
3. Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers, including RingCentral and telecommunications providers, as necessary to facilitate text message delivery and support our practice operations. These providers are not authorized by this policy to use SMS consent information for their own marketing purposes.
4. Consent to Receive Text Messages
By opting in to receive text messages from Sharma Plastic Surgery, you consent to receive non-promotional, office-related communications as described at the time of consent.
Consent to receive text messages is not a condition of receiving medical care or purchasing services from our practice.
Message frequency may vary depending on your appointments and communication needs. Message and data rates may apply.
5. Opting Out and Assistance
You may opt out of SMS communications at any time by replying STOP to a text message. For assistance, reply HELP or contact our office at 239-482-7676.
After opting out, you may receive a confirmation message. Opting out of text messages will not affect your ability to receive care from our practice.
6. Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan. Wireless carriers are not responsible for delayed or undelivered messages.
7. Patient Privacy and HIPAA
Sharma Plastic Surgery is committed to protecting patient confidentiality and handling protected health information in accordance with applicable privacy laws, including HIPAA.
Please avoid sending sensitive medical, financial, or other confidential information through text messaging unless directed to an appropriate secure communication method.
This policy supplements, but does not replace, our Notice of Privacy Practices.
8. Changes to This Policy
We may update this policy periodically to reflect changes in our messaging practices or applicable requirements. The current version will be available on our website.
9. Contact Information
Sharma Plastic Surgery
Phone: 239-482-7676
